Controller and scope
The current controller of personal information processed through this website and its contact channels is Smart Watt Consulting & Integrated Energy Solutions LLC, holding Abu Dhabi economic license CN-2518175 and acting in support of the Muruna initiative. The license is issued by the Abu Dhabi Registration Authority (ADRA), an arm of the Abu Dhabi Department of Economic Development (ADDED).
Registered location recorded on the economic license: Al Danah, East 5, Abu Dhabi, United Arab Emirates.
This notice applies to muruna.ae, directly shared Muruna digital materials hosted on this domain and communications sent to Muruna through the contact details shown on the website. It will be updated before responsibility moves to any separately incorporated Muruna entity.
Information we process
Contact links open your email application with our address prepared. Your message is sent only when you send it from that application. The website does not use a contact form to collect messages.
We receive information you choose to provide when you contact Muruna, including your name, organization, role, contact details, correspondence, requirements and any documents you decide to send.
Website, hosting, analytics and security providers may process limited technical information such as IP address, request time, referring page, approximate country, browser, operating system, device category, pages viewed, selected navigation events, performance information and security events.
Purposes and legal grounds
We process information to respond to requests, assess potential requirements, take requested steps toward a possible business relationship, administer communications, operate and secure the website, understand aggregate website use, protect legal rights and comply with applicable obligations.
Depending on the circumstances and applicable law, processing is based on your consent, actions you request before or during a potential contractual relationship, compliance with legal obligations, and the grounds available to protect systems, users and legal rights. Where consent is the relevant basis, it may be withdrawn without affecting earlier lawful processing.
Cookies and analytics
The website uses Umami Cloud to produce privacy-focused, aggregate statistics about page views, referral sources, approximate country, device and browser categories, section navigation, reading depth, selected link clicks and website performance. The account is configured in Umami's European data region, is limited to the official Muruna domain and respects browser Do Not Track settings.
Umami processes technical visit and interaction records to produce these statistics. The analytics tracker excludes page URL query parameters and fragments. Umami does not set analytics cookies and is not used by Muruna for advertising, behavioural profiling, cross-site tracking or identifying individual visitors. Cloudflare may set a short-lived, strictly necessary security cookie to detect malicious automated traffic. Full details are provided in our Cookie and Tracking Notice.
Service providers and disclosures
Information may be processed by providers supporting website hosting, content delivery, cybersecurity, privacy-focused analytics, email, document storage and professional advice. These include Cloudflare for website delivery and security and Umami Cloud for aggregate analytics. Information may also be disclosed when required by law, to protect legal rights or in connection with a genuine corporate transaction subject to appropriate controls.
We do not sell personal information, provide it to data brokers or use it for behavioural advertising.
International processing
The Muruna Umami account uses its European data region. Providers and their subprocessors may also process limited information through international infrastructure, including in the European Union or United States. A European storage region does not mean that all support and provider processing occurs exclusively in Europe.
Umami's published Data Processing Agreement forms part of its customer agreement and provides for transfer safeguards, including standard contractual clauses where applicable. Its subprocessor list identifies supporting providers and locations. Questions about international processing and applicable safeguards may be sent to info@muruna.ae.
Retention and security
Information is kept only for as long as reasonably necessary for the relevant enquiry, potential or existing relationship, website security, dispute management and legal obligations, after which it is deleted or anonymized where practicable. Analytics retention follows the applicable Umami Cloud subscription and account controls; provider security records follow the relevant service terms. Backup copies may remain temporarily under provider retention cycles.
Reasonable technical and organizational measures are used to protect information against unauthorized access, alteration, disclosure or loss. No internet service can guarantee absolute security.
Your rights
Subject to applicable law, you may ask for information about processing; request access, correction, deletion, restriction or portability; object to certain processing; and withdraw consent where consent is relied upon. You may also complain to the competent data-protection authority, including the UAE Data Office for matters governed by the UAE federal personal-data protection law.
We may request reasonable information to verify identity and authority before acting on a request.
Children and automated decisions
This business website is not directed to children and we do not knowingly seek information from them. The website does not make decisions producing legal or similarly significant effects through automated processing.
External services and changes
External websites linked from Muruna operate under their own privacy terms. We may update this notice when services, providers, legal requirements or the Muruna corporate structure change; the date above identifies the current version.
Privacy contact
Send privacy questions or rights requests to info@muruna.ae. The current controller operates from Abu Dhabi, United Arab Emirates.