Controller and scope
The current controller of personal information processed through this website and its contact channels is Smart Watt Consulting & Integrated Energy Solutions LLC, licensed by the Abu Dhabi Department of Economic Development under licence CN-2518175 and acting in support of the Muruna initiative.
Registered address: Sky Tower, 23rd Floor, Suite 2354, Reem Island, Abu Dhabi, 7611, United Arab Emirates.
This notice applies to muruna.ae, directly shared Muruna digital materials hosted on this domain and communications sent to Muruna through the contact details shown on the website. It will be updated before responsibility moves to any separately incorporated Muruna entity.
Information we process
We receive information you choose to provide when you contact Muruna, including your name, organisation, role, contact details, correspondence, requirements and any documents you decide to send.
Website, hosting, analytics and security providers may process limited technical information such as IP address, request time, referring page, approximate country, browser, operating system, device category, pages viewed, selected navigation events, performance information and security events.
Purposes and legal grounds
We process information to respond to requests, assess potential requirements, take requested steps toward a possible business relationship, administer communications, operate and secure the website, understand aggregate website use, protect legal rights and comply with applicable obligations.
Depending on the circumstances and applicable law, processing is based on your consent, actions you request before or during a potential contractual relationship, compliance with legal obligations, and the grounds available to protect systems, users and legal rights. Where consent is the relevant basis, it may be withdrawn without affecting earlier lawful processing.
Cookies and analytics
The website uses Umami Cloud to produce privacy-focused, aggregate statistics about page views, referral sources, approximate country, device and browser categories, section navigation, reading depth, selected link clicks and website performance. The account is configured in Umami's European data region, is limited to the official Muruna domain and respects browser Do Not Track settings.
Umami does not set analytics cookies and is not used by Muruna for advertising, behavioural profiling, cross-site tracking or identifying individual visitors. Cloudflare may set a short-lived, strictly necessary security cookie to detect malicious automated traffic. Full details are provided in our Cookie and Tracking Notice.
Service providers and disclosures
Information may be processed by providers supporting website hosting, content delivery, cybersecurity, privacy-focused analytics, email, document storage and professional advice. These include Cloudflare for website delivery and security and Umami Cloud for aggregate analytics. Information may also be disclosed when required by law, to protect legal rights or in connection with a genuine corporate transaction subject to appropriate controls.
We do not sell personal information, provide it to data brokers or use it for behavioural advertising.
International processing
Umami analytics is hosted in its European data region. Cloudflare and other providers may process limited information through international infrastructure, including in the European Union or United States. Where cross-border processing occurs, we use the transfer mechanisms and contractual, technical or organisational safeguards required by applicable law.
Retention and security
Information is kept only for as long as reasonably necessary for the relevant enquiry, potential or existing relationship, website security, dispute management and legal obligations, after which it is deleted or anonymised where practicable. Aggregate analytics and provider security records are periodically reviewed and retained according to operational necessity and applicable provider controls.
Reasonable technical and organisational measures are used to protect information against unauthorised access, alteration, disclosure or loss. No internet service can guarantee absolute security.
Your rights
Subject to applicable law, you may ask for information about processing; request access, correction, deletion, restriction or portability; object to certain processing; and withdraw consent where consent is relied upon. You may also complain to the competent data-protection authority, including the UAE Data Office or, where the controller is established in Abu Dhabi Global Market, the ADGM Office of Data Protection.
We may request reasonable information to verify identity and authority before acting on a request.
Children and automated decisions
This business website is not directed to children and we do not knowingly seek information from them. The website does not make decisions producing legal or similarly significant effects through automated processing.
External services and changes
External websites linked from Muruna operate under their own privacy terms. We may update this notice when services, providers, legal requirements or the Muruna corporate structure change; the date above identifies the current version.
Privacy contact
Send privacy questions or rights requests to info@muruna.ae. The current controller operates from Abu Dhabi, United Arab Emirates.